
To benefit most from this document, perform the tasks in order. A required file is missing."ĭifferent factors can cause installation errors, including problems with operating system components, conflicting start-up items, and hardware conflicts.

I will post "advanced Troubleshooting" in new reply. after installation if your problems persist, you have other issuea that may be the culprit and must do advanced troubleshooting. When complete, go back and nbow choose Shockwave_Installer_Full.appħ. and choose Shockwave_Uninstaller.app to remove previous versions. Under Step 1 Choose your OS and under Step 2 choose the most recent version of shockwave (Ver 12.*.*)ħ. go to THIS link to MANUALLY choose your version of Shockwave: Ħ. Scroll down to Flash Player and review your flash player (shockwave) installations. IMPORTANT: now click on "Disable individual plug-ins." in the Plug-ins section.Ĥ. Open Chrome and went to Settings, scroll to nottom and choose advanced settings, privacy, conmtent settings: make sure "allow local data to be set (recommended)" is chosen, then click on "Cookies and site data" and choose "remove all". I downloaded CCleaner from the App store (free) and ran the cleaner to erase unnecessary files.Ģ.

I just had this problem happen and this is what i did to solve it.ġ.
